Training for Therapists

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Treating Targets of Workplace Bullying PDF

Treating Targets of Workplace Bullying: A Two-Day Training for Essential Skills for Treatment Professionals

A Canadian study conducted in 2012 reported that 45% of Canadian workers reported experiencing bullying. One-third of bullied workers said it caused them health problems. It is now well known that workplace bullying is associated with a host of psychological problems ranging from distress to complex Post Traumatic Stress Disorder and suicide as well as serious physical problems such as gastric, musculo-skeletal problems etc. Many who suffer serious impact from workplace bullying are unable to work and many destroy their lives through severe rumination. Mental health treatment professionals have recognized bullying as a psychosocial stressor that can be difficult treat. If a client comes early in the process of being bullied, support and standard treatment approaches are often effective. However, if a client has been bullied for a longer period of time, accesses help later and demonstrates moderate to severe symptoms some special considerations for treatment are required.

The Therapist Special Interest Group of the International Association on Workplace Bullying and Harassment (IAWBH) has been discussing diagnostic and treatment issues at the bi-annual conferences, special discussion days, correspondence and a summer school for over a decade. Many have published in top tier journals and written books Members include psychiatrists, psychologists, physicians, social workers and other mental health professionals. Over the years this group has developed diagnostic framework and treatment protocol guidelines. This wisdom, their research, and clinical knowledge form the basis for this two-day training.

There have been various Canadian trainings on school and workplace bullying. This is an opportunity to choose a focus of a two-day training session unique to all others. This provides incremental value in addressing workplace bullying. The impact would be significant to those attending in providing exposure to world-class speakers and for discussing the international experience and strategies.

The two day training will:

  • Assist mental health professions to understand what bullying and harassment involves, the causes, personal injuries, organizational damage and possible consequences, as well as develop some understanding of what can be done for employers and employees.
  • Provide a neurological, and psychological theoretical understanding as to why bullying is so harmful, even though the behaviours may be subtle and perceptions can vary.
  • Discuss essential knowledge and skills for the therapist. This includes ethical considerations, transference and boundary issues, self-awareness, review of the current state of research internationally, diagnostic frameworks, treatment options, goals of treatment, (for short and long term targets of bullying), aids to treatment, difficulties in therapy,
  • Review of the Therapist SIG treatment protocol recommendations
  • Treating rumination
  • Review of hospital based and residential treatment programs in Europe
  • Disability management and return to work strategies

Learning Outcomes

At the conclusion of this event, participants will have gained understanding of:

  • Range of definitions of bullying: legal, policy, research, popular
  • Why workplace bullying is harmful and the neurological, genetic, biological, and psychological impact on a target.
  • What the workplace can do to minimize and manage bullying
  • Philosophical and ethical foundation of human dignity
  • How to set up an appointment, set boundaries and create safety
  • Treatment strategies for mild, moderate and severe symptoms presentation
  • The six essential social survival skills to develop social resilience Evelyn Field model
  • Considerations for diagnosis
  • Issues in disability management strategies and return to work strategies

About the Presenters

The presenters are members of the International Association on Workplace Bullying (IAWBH). The International Association on Workplace Bullying and Harassment is made up of scholars and practitioners who specialize in the field of workplace bullying and harassment. This group who seeks to stimulate, generate, integrate and disseminate research and evidence-based practice in the field of workplace bullying and harassment. Through this effort, the association seeks to promote fairness, justice and dignity at work for all.

Dr. Pat Ferris MSW, RSW, M.Sc., Ph.D.

Pat’s background includes working in-patient and community mental health for over a decade, then working in the Employee Assistance Program field for 25 years. Across these experiences, she has focused on the treatment of trauma as well as a general case load. For the past 20 years, she has provided training to organizations on respectful workplaces and has treated those who have experienced sexual, racial, and other human rights protected violations of dignity. Pat has been treating targets of workplace bullying for 20 years. She presents internationally on bullying topics and publishes in top tier journals. She hosted the first IAWBH Summer School in Calgary in 2015. She has been the Co-convener of the Therapist SIG for the past 10 years. She is a partner in a large psychological practice.

Linda R. Crockett MSW, RSW

Linda’s background includes 28 years in her profession of social work. She has investigated child abuse, domestic violence, assessed and treated addictions, grief and loss, and practiced medical social work supporting children and adults with terminal cancer. She is in private practice treating mental health issues such as depression, anxiety, or those struggling with low self-esteem. Linda is the founder of Alberta Bullying (ABRC) where she provides treatment to those who are targeted in the workplace. She also offers a rehabilitation program to those identified for bullying. Linda provides a variety of training to professionals and trade workers re: Workplace Bullying. She has also provided training and supports to First Nations and Metis communities. Linda completed her Masters of Social Work Degree with a speciality in workplace bullying. She later completed additional training at the Workplace Bullying Institute with Dr. Gary Namie. In August of 2015 Linda completed the Inaugural Summer School: Formulating Evidence Based Treatment for Targets of Bullying which was hosted by the International Association of Workplace Bullying and Harassment. This included assessment, diagnosis and treatment frameworks for treating people traumatized by bullying and harassment.


Guest Speakers

Evelyn Field (Melbourne Australia), FAP,

Evelyn will present via Skype or recording will describe her 6 step approach to creating bullying blocking and discuss her insights, challenges and approach to treating the bullied client. Evelyn Field is a practising psychologist, professional speaker, APS Fellow and a member of the APS College of Counselling Psychologists, recognised for her expertise in working with young people and adults who have been bullied or victimised. Evelyn has developed a simple six-step model to help them deal with the consequences of bullying and acquire techniques to protect themselves for the future. She is the author of two best-selling books, Bully Busting and Bully Blocking, now in five languages. She has also written Bully Blocking at Work and Strategies for Surviving Bullying at Work. Evelyn specialises in understanding school and  workplace bullying and helping those affected by it as well as encouraging organisations to respect their students/employees and the latter to develop resilience in dealing with difficult people. The core of her work is her social survival skills model. Her website can be reviewed at .

Christiane Kreitlow

Christiane is a classically trained psycho therapist from Paris, France. She has treated the bullied employee for decades and writes extensively on the moral foundation of human dignity.

Kelly VanOuwekerk :

Kelly’s work focuses on investigation. For all those involved in a reported case of workplace bullying, emotions can be charged and fear is often present. Kelly will present on the workings of an investigation and share tips to prepare your client to be part of an investigation.



Janus Associates is a psychology firm that provides psychological treatment to individuals, families, and couples and consultation, training, education, Employee Assistance Programs and Critical Incident support to organizations. Pat Ferris, Ph.D. has been a partner in Janus Associates for over 10 years. Pat has built the Janus Associates workplace bullying support programs over this time. Through Janus Associates, psychologists provide diagnosis and treatment interventions, consultation and investigation into workplace bullying, training and policy development to organizations.

Alberta Bullying Research, Resources, and Recovery Center Inc., offers education, prevention, intervention, and recovery options for employers and employees experiencing workplace psychological harassment (bullying). Linda Crockett is the founder of which has been expanding services and gaining recognition since 2012.  Linda works in collaboration with professionals all over Alberta i.e.: investigations, consultations, workplace coaching, assessment, policy development, training staff and/or leadership, brief or long term counselling, and facilitation of group discussions.



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Treating Targets of Workplace Bullying PDF