Calgary Resources

Connie M Bird, MSW, RSW

Connie Bird, MSW, RSW, is a Social Worker in private practice located in Calgary, Alberta. 

Throughout her education and career, she has seen first hand the impact of workplace bullying on individuals and teams.  With a special interest in supporting targets of workplace bullying, Connie is an associate with ABRC and co-facilitator of the 1-day retreat for targets of workplace bullying.  She offers skype, walking and in-home counselling sessions in Calgary.  


Pat Ferris, MSW, RSW, M.Sc., Ph.D.

is a partner in the practice and a clinician who has treated targets of workplace bullying since the mid – 1990s. She also works within organizations to train supervisors to identify and manage workplace bullying, with Occupational Health professionals on managing disability related to the experience of workplace bullying, and with HR professionals on managing perpetrators of bullying. Dr. Ferris researches on the topic of workplace bullying and presents at numerous conferences on the topic. She is the Co-Convenor of the Therapist Special Interest Group of the International Association of Workplace Bullying and Harassment. She works with the international group of treating therapists to develop diagnostic and treatment protocols.

Pat conducts assessments for the purpose of Arbitration, court, and disability management and provides treatment to those impacted by workplace bullying. Her treatment team provides facilitation and mediation (where appropriate and agreed to) and coaching to those identified as abrasive or abusive towards others in the workplace. Pat also provides Respectful Workplace Training.


To contact Pat about the services available please call her at
403-269-9600 or 1-877-269-9666

Marlene Hope
Founder and President of Committed2Change

is a consultant specializing in assisting organizations in dealing with workplace issues; including workplace conflict, bullying, harassment, and breaches of internal policies.  She is a licenced investigator under the Security Services and Investigators Act.

Marlene is a skilled investigator, having worked previously as a Detective with the Calgary Police Service. She has adapted to the nuances surrounding corporate investigation by receiving additional training from Rubin Thomlinson, Toronto ON.

She brings to organizations and post-secondary institutions a unique skill set utilizing the Forensic Experiential Trauma Interview (FETI ©), and Neurobiology Trauma Strategies for Investigation of Sexual Assault and Harassment, and other trauma-based workplace issues. She also incorporates proactive approaches to workplace issues through mediation, conflict coaching, and equine assisted facilitated learning (EAL). EAL allows individuals to partner with horses, and complete various exercises to gain a greater sense of self-awareness and understanding about how they influence those around them.  Marlene has certificates in Criminology (University of Windsor), Human Resource Management (University of Calgary), Senior Police Administration (University of Calgary), Mediation /Third Party Intervention (Justice Institute of British Columbia).  Marlene provides training to corporations and individuals in conflict resolution, communication, investigation and the FETI methodology.

Her clientele has included Fortune 100 companies, large corporations, and Post-Secondary institutions; she is comfortable working in unionized environments. Marlene brings her skills, talents, collaborative style and a strong network of associates to maximize Committed2Change’s capacity to provide its clients optimal service

To contact

Jennifer V. Magnus
President of
Magnus Consulting Inc.

Jen conducts workplace investigations and assessments related to allegations of bullying, harassment, threats of violence, sexual assault, conflict of interest or any other allegations of a breach of the employment relationship or company policy. 

She offers workplace training related to Forensic Experiential Trauma Interviewing (FETI), training related to workplace bullying and harassment, leadership, and coaching training. Jen is available to conduct qualitative and quantitative research.

Before starting Magnus Consulting Inc., she worked for the Calgary Police Service for 14 years. This valuable work experience included investigating criminal complaints, liaising with community members, mentoring junior officers, and researching and instructing on special projects for the Calgary Police Service. Jen has experience in Law, Investigations, Public Relations, Leadership, Training, Coaching, and Research. 

Magnus Consulting Inc. offers:

  • Workplace investigations, interviewing, and assessments
  • Leadership training
  • Staff training
  • Qualitative and quantitative research
  • Policy assessment and development

Example of Qualifications:

  • Doctor of Business Administration: Organizational Leadership.
  • Conducting Workplace Assessments, and Investigations
  • Forensic Experiential Trauma Interviewing
  • Conflict Resolution and Workplace Mediation
  • Promoting Cultural Change and Enhancing Gender Diversity  
  • First Responder to Sexual Assault and Abuse Training  
  • John Maxwell Coaching, Speaking, and Leadership Certification
  • Master of Criminal Justice Studies
  • Applied Justice Studies Degree

Contact Information:
WEB SITE: Magnus.Consulting
Ph: (403) 601-3040

Michelle Phaneuf

is a business partner with Workplace Fairness West, working in conjunction with the Workplace Fairness Institute.  Michelle has supported organizations in Alberta and across Canada to foster a healthy culture based on a core value of equity of concern and respect. In 2013, The Workplace Fairness Institute launched the Workplace Fairness Ombuds Office which provides independent, informal, confidential and impartial services to support employees in bullying, harassment or conflict situations.

By leveraging strong facilitation and coaching skills, and a mediator’s toolbox of strategies and processes, Michelle supports organizations focused on psychological health and safety to ensure;

  • Strong employee engagement, retention and productivity
  • Each and every employee feels safe to do their job
  • A strong psychologically healthy culture

As a Chartered mediator and trained Ombudsman, Michelle utilizes interest-based tools to bring awareness and empathy to manage difficult situations in a non-confrontational manner. Michelle has extensive experience with public and private organizations managing bullying and harassment issues. She provides workplace assessments to shift culture, facilitates teams requiring restoration assistance, and coaches individuals to gain insight and awareness when in difficult situations. Michelle believes that values-based collaborative dialogue in the workplace leads to innovation, engagement and productivity.

Contact Michelle at:

Dalyn Sjogren – Daysdream Makeovers

Helping Targets of Bullying regain their sense of ‘self’ and enhance their positive power.

Feel Confident, Youthful, Beautiful, and Divinely Feminine

Dalyn is a Certified Professional Facial and Makeup Artist able to combine her skills as a Reiki Practitioner for those who need pampering and support.

After a lifetime of being a target of bullying and traumatic experiences, life changing events sent her down a much different path and Dalyn came to realize that our health and happiness is vitally important and a journey of healing and pursuing desires was paramount.

Dalyn had a passion for beauty and wellness when in her teens. She started doing skin care consultations, makeovers, and bridal makeup in 1988, but yet lacked confidence to follow her dreams. Instead, she did the “right” thing (by societal standards) and went into secretarial work. This lead Dalyn to becoming a Human Resources Professional for 15 years. During 10 of those years she developed her skills building her own “HR, Training & Coaching Business” while working in the Agriculture industry.


In 2014 Dalyn started the journey of pursuing her desires and took the Makeup Artistry program at Artists Within based in Calgary, Alberta, becoming a Certified ITEC Makeup Artist.


Dalyn is deeply passionate about helping women feel confident, youthful, beautiful, and divinely feminine, which she believes all women should have the opportunity to feel. She understands the importance of women feeling confident, understanding their desires, and believing they can achieve their dreams.  Daysdream Makeovers helps women build their confidence by providing them with an Inside Out Makeover.

The Inside Out Makeover, depending on the client’s interest and desires, can involve channeling and releasing negative energy through Reiki, sharing experiences and the impact they have had on confidence, providing advice, connecting the client with healing practitioners and women’s support networks, and a complete Facial and Makeover for any event.  With the end goal of helping women feel confident, youthful and beautiful, ultimately Divinely Feminine.


Dalyn facilitates an Empowering Women Network Circle and is an associate with the Alberta Bullying Research, Resources, & Recovery Centre (  Dalyn is also pursuing opportunities to volunteer with various cancer associations to help Women Living with Cancer.