ABRC Associates

List of Services Offered         

Consultations, Investigations,  Assessments and Policy Review.

Coaching, Training for Leadership, Staff, Communities, and Clients.

Specialized Counselling Services for Targets, Bystanders, & Family Members.

Rehabilitation Programs for those identified with bullying behaviours.


Janus Associates is a large private practice located in Calgary, Alberta. Pat Ferris, MSW, RSW, M.Sc., Ph.D. is a partner in the practice and a clinician who has treated targets of workplace bullying since the mid – 1990s. She also works within organizations to train supervisors to identify and manage workplace bullying, with Occupational Health professionals on managing disability related to the experience of workplace bullying, and with HR professionals on managing perpetrators of bullying. Dr. Ferris researches on the topic of workplace bullying and presents at numerous conferences on the topic. She is the Co-Convenor of the Therapist Special Interest Group of the International Association of Workplace Bullying and Harassment. She works with the international group of treating therapists to develop diagnostic and treatment protocols.

Pat conducts assessments for the purpose of Arbitration, court, and disability management and provides treatment to those impacted by workplace bullying. Her treatment team provides facilitation and mediation (where appropriate and agreed to) and coaching to those identified as abrasive or abusive towards others in the workplace. Pat also provides Respectful Workplace Training.

To contact Pat about the services available please call her at 403-269-9600/1-877-269-9666 or email her at pferris@janusassociates.ca

Marlene Hope, Founder, and President of Masada Associates

is a consultant specializing in assisting organizations in dealing with workplace issues; including workplace conflict, bullying, harassment, and breaches of internal policies.  She is a licenced investigator under the Security Services and Investigators Act.

Marlene is a skilled investigator, having worked previously as a Detective with the Calgary Police Service. She has adapted to the nuances surrounding corporate investigation by receiving additional training from Rubin Thomlinson, Toronto ON.

She brings to organizations and post-secondary institutions a unique skill set utilizing the Forensic Experiential Trauma Interview (FETI ©), and Neurobiology Trauma Strategies for Investigation of Sexual Assault and Harassment, and other trauma-based workplace issues. She also incorporates proactive approaches to workplace issues through mediation, conflict coaching, and equine assisted facilitated learning (EAL). EAL allows individuals to partner with horses, and complete various exercises to gain a greater sense of self-awareness and understanding about how they influence those around them.  Marlene has certificates in Criminology (University of Windsor), Human Resource Management (University of Calgary), Senior Police Administration (University of Calgary), Mediation /Third Party Intervention (Justice Institute of British Columbia).  Marlene provides training to corporations and individuals in conflict resolution, communication, investigation and the FETI methodology.

Her clientele has included Fortune 100 companies, large corporations, and Post-Secondary institutions; she is comfortable working in unionized environments. Marlene brings her skills, talents, collaborative style and a strong network of associates to maximize Masada’s capacity to provide its clients optimal service

To contact Marlene, visit her website or email her at



Jennifer V. Magnus  

President of Magnus Consulting Inc.


Jen conducts workplace investigations and assessments related to allegations of bullying, harassment, threats of violence, sexual assault, conflict of interest or any other allegations of a breach of the employment relationship or company policy. 

She offers workplace training related to Forensic Experiential Trauma Interviewing (FETI), training related to workplace bullying and harassment, leadership, and coaching training. Jen is available to conduct qualitative and quantitative research.

Before starting Magnus Consulting Inc., she worked for the Calgary Police Service for 14 years. This valuable work experience included investigating criminal complaints, liaising with community members, mentoring junior officers, and researching and instructing on special projects for the Calgary Police Service. Jen has experience in Law, Investigations, Public Relations, Leadership, Training, Coaching, and Research. 

Magnus Consulting Inc. offers:


  • Workplace investigations, interviewing, and assessments
  • Leadership training
  • Staff training
  • Qualitative and quantitative research
  • Policy assessment and development

Example of Qualifications:

Doctor of Business Administration: Organizational Leadership.

Conducting Workplace Assessments, and Investigations

Forensic Experiential Trauma Interviewing

Conflict Resolution and Workplace Mediation

Promoting Cultural Change and Enhancing Gender Diversity  

First Responder to Sexual Assault and Abuse Training  

John Maxwell Coaching, Speaking, and Leadership Certification

Master of Criminal Justice Studies

Applied Justice Studies Degree

Contact Information:  

Ph: 403.601.3040


Email: jen@magnusconsultinginc.com


Website: magnusconsultinginc.com

Michelle J. Buckle – MA, CCC, RDT, R Psych

Michelle is a Registered Drama Therapist and a Registered Psychologist. Michelle holds a Certified Canadian Counsellor Certificate with Canadian Counselling and Psychotherapy Association and she is registered with the Canadian Register of Health Service Providers in Psychology. With over 22 years experience in the field, Michelle runs a private counselling and consulting practice in Edmonton. Michelle loves working with children, adolescents, families and groups using artistic and creative approaches to bring about healing and change. Her practice also involves conducting psychological assessments, teaching at institutions, working in schools and organizations. Michelle’s areas of specialization include self-esteem, bullying, trauma & abuse, stress, anxiety, depression, relationship issues, parenting concerns and emotional-behavioral problems. Another area of focus for Michelle is helping young women to build positive body confidence. Knowing that strength can be crafted, built and designed, I offer workshops for Young Women called “Beauty From Within”.

Michelle J Buckle

Registered Psychologist & Dramatherapist

MJB Psychological Services Ltd.

Tel: 780-757-8255(TALK)


Shannon Friesen

Shannon Friesen is a designated CPHR (Chartered Professional in Human Resources) with more than 30 years of experience in her chosen field.  Shannon is a licenced investigator in the province of Alberta under the Security Services and Investigators Act.  She also holds certifications in Coaching and Change Management.

Shannon has extensive experience working with organizations to create high performing workplaces free from bullying and harassment.  She has conducted many workplace investigations such as harassment, sexual harassment, bullying and working with Safety teams on incident investigations.  Other areas of expertise are HR operations and delivery, strategic HR, organizational design, change management and human resource information systems.

Workplace bullying is a serious problem that impacts the victim’s emotional and physical state of health.  Shannon has attended and conducted many training sessions discussing respectful workplace and helping leaders and employees understand what a bully and harassment-free workplace looks like.  Shannon works with organizations to create, implement and train all employees on respectful workplace policies to ensure that all employees have a safe place to  work, every day.

Shannon’s career has spanned across law firms, government, utilities, oil and gas.  Shannon is currently Principal and Sr. HR Consultant with ACTivate HR.  ACTivate HR is an HR solutions and workplace investigation consulting company that was founded by Shannon and her two business partners, Krista McIntosh and Joely Sorensen.

Shannon volunteered with the HRIA (Human Resource Institute of Alberta; now called CPHR Alberta) for 5 years and completed 3 years at the most senior level of the Board as Incoming Chair, Board Chair and Past Chair.  Shannon was also the Alberta representative at the Canadian Council of Human Resource Associations (CCHRA) from 2013 – 2014.

Visit www.activatehr.ca to learn more about Shannon and ACTivate HR.


Krista McIntosh

Principal and Sr. HR Consultant at ACTivate HR

Krista brings decades of knowledge and experience conducting investigations and helping organizations create exceptional and respectful workplaces free from bullying, harassment and violence.  Krista and her partners at ACTivate HR specialize in organizational culture assessments and workplace investigations as well as assisting companies implement HR solutions to any issues that are identified.  A primary goal of any investigation or culture assessment Krista conducts is to assist clients not only with the immediate complaint, but identifying ways to shift the workplace culture to one that does not tolerate or promote workplace bullying of any kind.  Krista is based in Calgary and partners with clients all across Alberta.

Krista is a licensed investigator in the province of Alberta through the Department of Justice and the Solicitor General.  She also holds certifications in Coaching, Compensation, Change Management, Ergonomics and Global Remuneration.  Krista has formal education in psychology, human factors, management, organizational communication, and health & safety.  She brings many years’ experience working in unionized and non-unionized organizations of all sizes and across many different industries.

With a background in Psychology focusing on understanding the effects of factors such as workplace culture, co-worker power relationships, stress, and fatigue on employee performance and relationships, she brings a unique perspective and understanding of human behaviour.  Over the years, her investigations and assessments have moved from safety based incidents to workplace issues such as bullying, harassment, performance issues, fraud, policy violations and interpersonal conflict as well as overall culture assessments.

Krista’s investigation expertise, coupled with her broad experience working in, and leading, human resources teams result in a holistic, systematic approach to investigations and culture assessments that result in practical outcomes and solutions.  Her aim is to identify underlying issues, not blame, with the goal of improving overall workplace culture and prevent the need for future investigations.

More information on Krista can be found on the ACTivate HR webpage: www.activatehr.ca

Joely Sorensen

Principal and Sr. HR Consultant at ACTivate HR

Joely is a seasoned Human Resources professional with over 20 years leading and advising businesses in professional capacities. She has worked extensively with organizations to ensure company cultures are healthy and free of workplace bullying and harassment.

As a licensed professional investigator with the province of Alberta, Joely is experience and qualified in providing a wide variety or workplace investigations. Her experience in bullying and harassment investigations, Human Rights violations and major policy breaches has helped many organizations identify and manage isolated incidents, as well as long-standing cultural issues in companies.

As a Chartered Professional in Human Resources (CPHR) with the province of Alberta, Joely’s areas of expertise in HR include organizational design, strategic HR, optimizing HR teams and processes, assistance with HR partnerships in organizations, as well as workplace investigations.

Joely’s career has spanned a wide variety of industries such as Transportation, Utilities, Oil and Gas, and police services (RCMP). She and her partners at ACTivate HR Corp. are based in Calgary and work to assist and support companies throughout Alberta with Workplace Investigations and HR Solutions. With a background in policing and a degree in Science, Joely brings a unique perspective to workplace investigations with the ability to truly dig deeper into an issue to identify the facts and the root cause of issues in the work environment.

You can read more about Joely and the services provided by ACTivate HR at www.activatehr.ca

Candy Khan, Multicultural and Diversity Consultant

Candy Khan is recognized as a very knowledgeable and committed professional in the areas of diversity, inclusion, bullying, and interculturalism. She has been working with newcomers to Canada and mainstream population for over 20 years. She is well versed in the fields of career development, settlement and workplace investigations. In her previous work life, she worked at various non-government organizations, public and private institutions. Academically, Candy has kept herself on the leading edge of diversity and inclusion, having completed her Master’s of Education in Theoretical, Cultural and International studies from University of Alberta and prior to achieving that completed her certificate in Career Development from Concordia University College of Alberta.  She is currently enrolled in the PhD program at University of Alberta. Candy is a director at Can Den Coaching and Consultancy in Edmonton. She actively promotes and supports diversity and inclusion policies, strategies and initiatives.  In the last eight years, Candy has been able to make extensive gains in promoting a respectful workplace culture vis-à-vis curriculum delivery, training/education and working collaboratively with leaders in Alberta to ensure policies, practices, and structures are equitable for all. Professionals like Candy who work in diversity and inclusion are playing a very important role in today’s workplace.

Helping Targets of Bullying regain their sense of ‘self’ and enhance their positive power.

Dalyn Sjogren – Daysdream Makeovers

Feel Confident, Youthful, Beautiful, and Divinely Feminine

Dalyn is a Certified Professional Facial and Makeup Artist able to combine her skills as a Reiki Practitioner for those who need pampering and support.

After a lifetime of being a target of bullying and traumatic experiences, life changing events sent her down a much different path and Dalyn came to realize that our health and happiness is vitally important and a journey of healing and pursuing desires was paramount.

Dalyn had a passion for beauty and wellness when in her teens. She started doing skin care consultations, makeovers, and bridal makeup in 1988, but yet lacked confidence to follow her dreams. Instead, she did the “right” thing (by societal standards) and went into secretarial work. This lead Dalyn to becoming a Human Resources Professional for 15 years. During 10 of those years she developed her skills building her own “HR, Training & Coaching Business” while working in the Agriculture industry.


In 2014 Dalyn started the journey of pursuing her desires and took the Makeup Artistry program at Artists Within based in Calgary, Alberta, becoming a Certified ITEC Makeup Artist.


Dalyn is deeply passionate about helping women feel confident, youthful, beautiful, and divinely feminine, which she believes all women should have the opportunity to feel. She understands the importance of women feeling confident, understanding their desires, and believing they can achieve their dreams.  Daysdream Makeovers helps women build their confidence by providing them with an Inside Out Makeover.

The Inside Out Makeover, depending on the client’s interest and desires, can involve channeling and releasing negative energy through Reiki, sharing experiences and the impact they have had on confidence, providing advice, connecting the client with healing practitioners and women’s support networks, and a complete Facial and Makeover for any event.  With the end goal of helping women feel confident, youthful and beautiful, ultimately Divinely Feminine.


Dalyn facilitates an Empowering Women Network Circle and is an associate with the Alberta Bullying Research, Resources, & Recovery Centre (abrc.ca).  Dalyn is also pursuing opportunities to volunteer with various cancer associations to help Women Living with Cancer.

See www.daysdream.ca   or call 403-605-2370


I Am Hungry for Change: Experiencing bullying can be devastating, resulting in anxiety, low self esteem and grief. Have you noticed how the mind tends to get stuck in repetitive thought loops that squeeze out the possibility for recovery, healing and personal growth? It takes a lot of courage to release and to embrace the new.

I help people move past the barriers that keep them from living their full potential. With the support I offer, you open to new insights, intuition, and ideas moving you towards what you really want. Life gets easier.

Corinne Willis, Educator and Certified Life Coach, offers Private Coaching over the phone. Group, private and corporate programs on Workplace Well-being as well as Meditation courses are also available.

Mobile: 780.999.5489    Email: coachcorinne@shaw.ca
Web Site: www.iamhungryforchange.com


Lives in Transition (LIT) provides a wholistic service to women whose primary barrier to employment is a history of domestic abuse. The program is designed to help women move towards the end goal of employment, further education and/or training. Throughout the 30 weeks that clients can be with us we will offer component programming as well as supportive services, counselling and support group building activities. All of the components of the program come together to create an enriching experience for the client through which she can create a stronger foundation to move forward with her life.
www.litinc.ca 780-496-9224

ABRC Inc. provides ongoing a workshops to LIT for people who are recovering from domestic violence and preparing to re-enter the workforce. This workshop provides an overview of the relationship between domestic violence and bullying at all ages. We review definitions, terminology, signs and tactics of bullying, profile of a bully, targets and bystanders, methods for prevention, interventions, solutions, options, resources and recovery. This workshop is adapted to meet the needs and best interests of each unique audience. Contact 780-965-7480 for more information.